A UK based company who design, produce and sell innovative kitchenware with annual sales of £40m+ to UK and global buyers. Customer profile includes major department stores, independent retailers and key distributors.
Requirements & Solutions
Previously directly insured with an underwriter rather than using a broker, this client was looking to expand their export sales to include countries in the Middle East and South America where they did not have previous trading experience. They were also looking to review and change strategy in some export markets and for assistance with overseas debt collection.
Acumen Credit Insurance carried out a full review and adjusted the existing credit insurance programme to meet the new requirements. The scope of cover was enhanced to include cover in the new countries and we provided guidance on the use of overseas debt collection. Acumen Credit Insurance also implemented regular buyer risk review meetings between the client and underwriters so that they could better understand their customer portfolio and expand using the in depth knowledge and advice provided by these meetings. This expert credit management support is further enhanced by our account managers who provide assistance with every aspect of policy management.